Shipping policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Processing times are the same for all order types.
Shipping Destinations
We currently ship only within the United States. We do not offer international shipping.
Shipping Methods & Costs
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Carriers: Orders are shipped via [USPS, FedEx, DHL, or UPS] based on carrier availability and destination.
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Shipping Costs: Shipping rates are calculated at checkout based on your location and carrier selection.
Delivery Timeframes
Delivery times vary depending on your location and the shipping carrier selected at checkout. While we do not guarantee specific delivery dates, most domestic orders arrive within 3-10 business days after processing.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Use this to monitor your package’s progress through the carrier’s website.
Shipping Delays
In rare cases of delays (e.g., weather, carrier errors), we will notify you via email and work with the carrier to resolve the issue promptly.
Holiday Shipping
Processing and shipping times remain consistent year-round, including during holidays and peak seasons.
Returns & Refunds
We offer a 30-day return policy for eligible items. For details on returns, refunds, and exchanges, please review our Refund Policy.
Contact Us
For shipping-related questions or issues, contact us at bajamontecito@gmail.com.
Note: This policy applies only to physical products. We do not sell digital goods.
Policy Updates
We reserve the right to update this policy at any time. Changes will be reflected on this page with a new “Last Updated” date.
Need Help?
Email: bajamontecito@gmail.com
Mailing Address: 1590 Miramar Lane, Montecito, CA 93108